To protect and secure the information, the organization will encrypt useful data. By encrypting all data exchanged between a user and a web server, SSL will stop hackers from viewing or stealing any information transferred, including sensitive financial or personal information. We recommend you to read our Terms & Conditions before making a purchase or placing an order at the SASHA EFFENDY webstore (sashaeffendy.com), as we reserve the right to make changes at any moment. We advise that you immediately dismiss this tab if you do not agree with our Terms and Conditions.
Question Registration
Answer

By creating an account on our website, you may not only make your buying experience easier and quicker, but you can also receive our most recent updates, which you won't want to miss. You will be required to enter specific details throughout the registration process, including your name, email, shipping address, mobile number, and more. Give us the information that is the most up-to-date and accurate possible. We will keep your information secret, so don't worry!

Question Register Benefit
Answer

By enrolling, you can take use of the advantages! For instance, you may save your address to speed up the checkout process for each transaction. You can also modify your account, update your address, check the status of your current order, and view the tracking number for your airwaybill. Your information will, of course, remain confidential. Additionally, you might receive reward points that you can exchange for vouchers. Just click the 'Sign In' button straight now to create your account!

Question Forgot Password
Answer

Please follow the instructions under "Forgotten my password?" on the SIGN IN page if you have forgotten your password.

Question Order
Answer

If any of our products are still available, you can order them. Please be aware that adding products to your shopping bag does not make them reserved for you; you must check out properly to ensure you get the product. Products in high demand may sell out very quickly.

You cannot add more items to your shopping bag after you have checked out. If you want to avoid paying double shipping fees, you will need to place a new order because we are unable to change or add products for you.

We do not accept reservations for any of our items.

Question Pricing Policy
Answer

Prices are displayed in Indonesian Rupiahs (IDR) in our online store. Prices are subject to change without prior notice.

Customers who are making purchases from other nations can pay with an Indonesian Rupiah bank transfer. However, if at all possible, we advise foreign consumers to pay using PayPal in US dollars. Customers have no authority to adjust the exchange rate because we have our own currencies for US dollars. You will get an invoice directly from the shipping firm for any customs and tax fees. For more information, we suggest getting in touch with your local customs.

Question Order Processing
Answer

If we are unable to authenticate your payment for reasons like a different account holder's name or an unfinished payment, we have the right to not process your order. In the event that a product is out of stock and the system malfunctions or errors, we reserve the right to refuse to complete your purchase. We will fully refund your payment.

 

Question Color
Answer

We made every effort to display the colors on the computer screen as accurately as possible. However, the appearance of the colors may vary due to different monitor displays.

Question Payment & Confirmation
Answer

Bank Central Asia (BCA), Bank Negara Indonesia (BNI), Bank Rakyat Indonesia (BRI), Bank Mandiri, and CIMB NIAGA are the five possibilities for bank transfers for payment. To validate your purchase, you must verify your payment at our online store.

Visa and Mastercard credit cards are also accepted for payment.

After checking out, payment must be paid within 48 hours (2 days). We'll instantly email you an invoice that includes information about your order.

Your orders will automatically expire if you are unable to transmit and confirm within that window of time. You may place another order, but we cannot ensure that our products will be available.

Only after you have paid for your order should you make a confirmation (for bank transfers only). By selecting the 'CONFIRM PAYMENT' link, you may quickly confirm your payment. Keep track of your order ID so you can verify your purchase.

If you pay by bank transfer, you do not need to confirm your payment.

Question Return Policy
Answer

'Return & Exchange' is located at the bottom of the page. Please be aware that we do not offer pick-up services for exchanges or returns.

Question Agreement
Answer

You acknowledge that you are accountable for your actions on this website. If we discover that you engaged in forbidden behavior or violated our terms and conditions, we reserve the right to temporarily or permanently bar you from our webstore. If you break the Terms and Conditions and we don't take any action against you, we will still be able to enforce our rights against you in any future instances in which you do so. Losses that are not our faults, as well as indirect losses brought on by the shipping business or a force majeure, are not our responsibility. Only if we break our Terms and Conditions will we be liable for your losses.